Event booking can't be cancelled in the customer panel. When clicking on Cancel-Confirm, the form starts scrolling and will not finish. Minimum time before the event to cancel is set to 2hrs, event itself is happening many days from now. Minimum time required before canceling in the general settings is set to 4hrs.
Event booking can't be cancelled in the customer panel. When clicking on Cancel-Confirm, the form starts scrolling and will not finish. Minimum time before the event to cancel is set to 2hrs, event itself is happening many days from now. Minimum time required before canceling in the general settings is set to 4hrs.
Please advise how to manage it?
Hello Riina,
Thank you for reaching out to us.
Can you please let me know which version of the Amelia plugin you have installed on your website?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi!
You can close this ticket. I decided to go with setting things up as appointments.
Thank you!