We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3531068
Display Services and extras in a single view
Closed

Comments

  • Shouraki started the conversation

    Afternoon Team,

    I hope this message finds you well. I am reaching out to inquire about a particular feature within the Amelia booking plugin. We are interested in displaying both services and their associated extras in a single pane view on our booking page. This would streamline the booking process for our users and closely align with the layout we had on our previous website.

     Currently, it appears that services and extras are handled separately, requiring multiple steps to book an appointment with extras. Our goal is to simplify this process, making it more efficient for our customers and staff.

     Could you please provide us with information on whether this functionality is possible, either through existing shortcodes or potential customization? If it is not currently a feature, would you consider it for a future update?

     We appreciate your assistance and look forward to your response.

     Best regards, 

    Shouraki

  •  882
    Stefan replied

    Hello Shouraki,

    Thanks for reaching out to us. That's a great idea, but i have to dissapoint you, unfortunately, there is currently no such option with Amelia's built-in features. Services and extras are handled separately since we wanted to give the option for the customer to use them separately, for example, a user may want to configure services without the extras.

    Please feel free to search through our feature suggestion page,  to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

    If you have any other questions, please open a new ticket and we will gladly help you there.

    Have a nice day!

    Kind Regards, 

    Stefan Petrov
    [email protected]

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