Appointment times are showing available in Amelia when they are not due to appointment being booked in google calendar. If someone selects one that actually isn't available in google it takes all their details as if they are being booked then thinks for ages and comes back saying in red "Time not available".
This is loosing my client customers.
Is there a setting we have missed?
What is required to change this? The customer is ready to cancel.
Looks like I solved it. The "Maximum Number Of Events Returned:" was set to only 50, when I changed this to 500 it became more accurate.
The other problem we found was the client had been making all day events as reminders and leaving them as busy in her google cal and this then blocked out her whole day.
We are glad to hear that you managed to resolve this issue but may we advice you to set this up to 2500 just in case.
This is integration is suppose to work. If she has a hole day set as busy those days will not be available for booking in Amelia if she sets only 1 hour as busy only that 1 hour time slot will show as busy in Amelia.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
Appointment times are showing available in Amelia when they are not due to appointment being booked in google calendar. If someone selects one that actually isn't available in google it takes all their details as if they are being booked then thinks for ages and comes back saying in red "Time not available".
This is loosing my client customers.
Is there a setting we have missed?
What is required to change this? The customer is ready to cancel.
Looks like I solved it. The "Maximum Number Of Events Returned:" was set to only 50, when I changed this to 500 it became more accurate.
The other problem we found was the client had been making all day events as reminders and leaving them as busy in her google cal and this then blocked out her whole day.
Hello Michelle,
Thank you for reaching out to us.
We are glad to hear that you managed to resolve this issue but may we advice you to set this up to 2500 just in case.
This is integration is suppose to work. If she has a hole day set as busy those days will not be available for booking in Amelia if she sets only 1 hour as busy only that 1 hour time slot will show as busy in Amelia.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Kind regards.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables