We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Thank you for your work.
I am having two problems with the events feature and need assistance.
1. Issues with text feature: The text is not the same size for the bullet points. The spaces are too big. Please see the pictures. Once I place any text in bullet points, it becomes significantly smaller the the other text. Making it larger looks unprofessional.
2. I tried changing to the new events look (under Customize) and nothing happens. The page looks the same.
Attached files: Amelia how do I switch to the new look.png
TOO MUCH SPACE AND FONT IS DIFFERENT SIZE.png
Amelia bullet point text becomes small.png
Hello Tal,
Thank you for reaching out to us.
1. We have noted the issue with this and passed it to our developers to have this resolved as soon as possible.
2. For this purpose, you need to use the following shortcode:
[ameliaeventslistbooking]
Please let me know if it works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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