We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Support team,
I'm having a problem with showing the "Info block" in PDFs. The "Info block" is used to show the number of rows in a data set. When I filter the data, the "Info block" still works correctly. However, I need the number of rows to also be displayed in the PDF.
Can you please help me with this?
Thanks, Daniel Ochoa
Hi Daniel,
Regarding the export question :
The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. Unfortunately, the library allows very little “fine-tuning” of the generated files, so font, size, and other properties cannot be changed.
There are some limitations in this library we will emphasize for your awareness:
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If you wish to try better PDF export options right now, our advice would be to acquire something similar to the WP Advanced PDF plugin, which offers a lot more options when creating PDF files from our tables, along with other content on your website.
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If you wish to make a development suggestion to add what you need in the future as built-in option,
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
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I also tried to think of any possible workarounds how you might pull that number in a different way;
For example if you add a Formula Column and have it just set to "1" - then it can serve as a "Count of rows";
Then you can add a SUM calculation to this Field to serve as the total number of rows, which also follows Table filtering;
but unfortunately, we can not currently export any Calculation function of the Table either, in our Export Tools or with our Add-on Report Builder as well, so we don't have a valid solution at the moment or a workaround.
But our devs will do their best to add some solution as soon as possible.
Kind Regards,
Miloš Jovanović
[email protected]
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