We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I am facing a critical error on the bookings page:
thrown in /home/appletre/public_html/wolverhampton/wp-content/plugins/ameliabooking/src/Infrastructure/WP/Elementor/AmeliaStepBookingElementorWidget.php on line 180
[21-Nov-2023 10:28:03 UTC] PHP Fatal error: Uncaught TypeError: implode(): Argument #2 ($array) must be of type ?array, string given in /home/appletre/public_html/wolverhampton/wp-content/plugins/ameliabooking/src/Infrastructure/WP/Elementor/AmeliaStepBookingElementorWidget.php:180
Stack trace:
#0 /home/appletre/public_html/wolverhampton/wp-content/plugins/ameliabooking/src/Infrastructure/WP/Elementor/AmeliaStepBookingElementorWidget.php(180): implode()
#1 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): ElementorAmeliaStepBookingElementorWidget->render()
#2 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/widget-base.php(609): ElementorControls_Stack->render_by_mode()
#3 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/widget-base.php(750): ElementorWidget_Base->render_content()
#4 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/element-base.php(449): ElementorWidget_Base->print_content()
#5 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/element-base.php(1354): ElementorElement_Base->print_element()
#6 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/element-base.php(449): ElementorElement_Base->print_content()
#7 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/element-base.php(1354): ElementorElement_Base->print_element()
#8 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/base/element-base.php(449): ElementorElement_Base->print_content()
#9 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/core/base/document.php(1680): ElementorElement_Base->print_element()
#10 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/core/base/document.php(1106): ElementorCoreBaseDocument->print_elements()
#11 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/frontend.php(1179): ElementorCoreBaseDocument->print_elements_with_wrapper()
#12 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/includes/frontend.php(1074): ElementorFrontend->get_builder_content()
#13 /home/appletre/public_html/wolverhampton/wp-includes/class-wp-hook.php(324): ElementorFrontend->apply_builder_in_content()
#14 /home/appletre/public_html/wolverhampton/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#15 /home/appletre/public_html/wolverhampton/wp-includes/post-template.php(256): apply_filters()
#16 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/modules/page-templates/module.php(190): the_content()
#17 [internal function]: ElementorModulesPageTemplatesModule->print_callback()
#18 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/modules/page-templates/module.php(207): call_user_func()
#19 /home/appletre/public_html/wolverhampton/wp-content/plugins/elementor/modules/page-templates/templates/header-footer.php(19): ElementorModulesPageTemplatesModule->print_content()
#20 /home/appletre/public_html/wolverhampton/wp-includes/template-loader.php(106): include('/home/appletre/...')
#21 /home/appletre/public_html/wolverhampton/wp-blog-header.php(19): require_once('/home/appletre/...')
#22 /home/appletre/public_html/wolverhampton/index.php(17): require('/home/appletre/...')
#23 {main}
thrown in /home/appletre/public_html/wolverhampton/wp-content/plugins/ameliabooking/src/Infrastructure/WP/Elementor/AmeliaStepBookingElementorWidget.php on line 180
Hello Kyle,
Thanks for reaching out to us.
We fixed this error in the Amelia 7.1 update. Make sure that you install it over the current version and it should fix the issue.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Kyle,
In the console, i can see this error -
Please, try this -
deactivate Amelia, purge the cache on your site, reactivate Amelia, purge the cache again,
and then your database will successfully "pick up" the missing repository.
Let us know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Kyle,
Awesome! Thanks for the feedback.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables