We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, how do I add a book now button on facebook, it doesn't seem to display Amelia as an option and won't allow a custom url
Thanks, Jamie
Attached files: image_2023_11_20T21_51_40_075Z.png
Hello Jamie,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
thank you for the response, it looks like it was suggested about 2 years ago, and its not in the road map, I would say this feature is vital for clients that offer booking services as 65% of service based bookings go through instagram and facebook, Im now concerned as it doesn't look like its even close to being done, and on that note, this is just a observation, but it doesn't fill me with confidence if a request has been asked for over 2 years ago and multiple times then it doesn't seem like you listen to your customers...
p.s I really do love the product and think its fantastic and I don't mean to come across as rude, so I am sorry if it appears that way, but this feature is really required, is there anytime frame in which this will be happening?
Thanks, Jamie :)
Attached files: facebook exmaple.png
facebook exmaple2.png
Hello Jamie,
Thank you for clearing that up and for your patience.
Please note that we develop features based on number of upvotes for certain feature requests and the priority for those features.
We value and appreciate feedback and suggestions from our customers as we constantly work on improving our service.
I will have this passed to our management and hope that it will be implemented in the near future.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables