As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Good morning,
To be able to do my accounting, I would like payments made via the amelia plugin to appear directly on Stripe. Until today none of my payments appear on Stripe. How can I get all the information on Stripe? How do I also ensure that my customers receive receipts?
Hello Maite,
Thank you for reaching out to us.
In regards to none payments appearing in Stripe, can you please check if the payments in Amelai were made through Stripe?
In regards to customer information sent to Stripe, this will be implemented in the near future, but there is no ETA on this.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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