Hello! I have used Amelia for quite some time now, but suddenly the phone number and mailadress is not mandatory anymore for my customers. This already lead up to people not showing up for fittings. I did check a thread you had with another customer but my bookings are not an "event" where you have a customs feeld to click on to have these bookings mandatory. This should be regulated by going to the general settings...but it is "on" - but does not work on the front end. Please help!
Thanks for reaching out to us. You also need to make sure that this option is enabled in the booking form settings. In step by step booking form, for example, in the step called "Custome information", you have this option to make it mandatory
I hope it helps. Please, let us know if you have any other questions.
Yes, you are free to use them both, but according to the screenshot, on the front end, you have the new Step by Step booking form while you try to edit the old booking form in the backend.
You need to add the shortcode for the old booking form on the front end in order to use the old booking form.
Hello! I have used Amelia for quite some time now, but suddenly the phone number and mailadress is not mandatory anymore for my customers. This already lead up to people not showing up for fittings. I did check a thread you had with another customer but my bookings are not an "event" where you have a customs feeld to click on to have these bookings mandatory. This should be regulated by going to the general settings...but it is "on" - but does not work on the front end. Please help!
Hello Jessica,
Thanks for reaching out to us. You also need to make sure that this option is enabled in the booking form settings. In step by step booking form, for example, in the step called "Custome information", you have this option to make it mandatory
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hello! I checked this! But it still is not mandatory! Please advice! Thank you! Best Jessica
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Hello Jessica,
These settings are for the old form. Make sure that you edit these settings for the new booking form (step by step)
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
do I need to use the new form? I think I still can choose the old form…or is this one not working properly anymore?
Hello Jessica,
Yes, you are free to use them both, but according to the screenshot, on the front end, you have the new Step by Step booking form while you try to edit the old booking form in the backend.
You need to add the shortcode for the old booking form on the front end in order to use the old booking form.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
aha! Thank you so much! I did. use the new form and tried to change it in the old form! Thank you! Now it works!!! Best Jessica
You are welcome, Jessica.
If you have any other questions, please feel free to open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables