For example, when I embed this shortcodes [ameliastepbooking employee= '11'] inside a popup, does it bring the content? Instead it just display [ameliastepbooking employee= '11'] as simple text. I have seen some plugins are not so compatible with popup features.
I have tried it on amelia free version and that's the result I got. That's the reason if it's due to the free version or I missed something.. I posted the same question on wordpress amelia forum too.
This is due to the fact that with the lite version, you have limited options of using the shortcodes (only these two [ameliabooking] or [ameliacatalog}
Recommend updating to the full version (at least basic) in order to have other functions and features.
i have asked some folks from open forums and I was told that the isuse still persists with full version. I requested a help to submit a ticket as well.
They said that the shortcode just appears as text within the elementor / jetelementor popup.
Do you think you can show it's really working before a real purchase?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thank you for the detain explanation. I managed to make it work but I am facing another issue on top of it.
The modal popup is placed on my listing grid and working perfectly fine. However when I perform the search of the listing grid, then the shortcode started to show as text.
I am jetengine and i asked the same question to jetengine support team, they requested me to use jetpopup which I tried not working, I also tried elementor popup (referred to https://wpamelia.com/elementor-amelia-booking/). all working fine before the search... once it's part of search result, the shortcode started to show as text...
do you have any idea where possible I need to look into? Please kindly render your expertise.
I have contacted them as well. but I have received a feedback from them saying that other shortcodes are working fine as you can see in the demo the other shortcode (showing the price) is working fine even after the filter used.
so it's something to do with how amelia shortcode is being called.
The filter is running with Ajax method but amelia shortcode is running admin-ajax, so amelia shortcodes works only when the page is reloaded. not sure if this is true and that's the root cause now..
but hopefully this means something to you to check further from your end and validate. so that at lease we get to know why it is not working.
Just to update you on what i have received from crocoblock support team as below.
------
Hi Rohan!
I have consulted with our technical specialists about this issue. Most probably, the problem is that the scripts of this shortcode reset after filtration. We can provide you with the JetSmartFilters trigger: jet-filter-content-rendered You can contact the support team of Amelia so they can help you reinitialize their scripts after filtration by JetSmartFilters.
Hi
does amelia shortcode work inside a popup?
For example, when I embed this shortcodes [ameliastepbooking employee= '11'] inside a popup, does it bring the content? Instead it just display [ameliastepbooking employee= '11'] as simple text. I have seen some plugins are not so compatible with popup features.
Can you advise me on that?
Thank you
Hello Rohan,
Thanks for reaching out to us.
Yes, it does work the shortcode. I recommend checking out our documentation regarding the popup feature on this link
In case you have any issues or questions, feel free to reach out to us and we will gladly help.
Kind Regards,
Stefan Petrov
[email protected]
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I have tried it on amelia free version and that's the result I got. That's the reason if it's due to the free version or I missed something.. I posted the same question on wordpress amelia forum too.
Hello Rohan,
This is due to the fact that with the lite version, you have limited options of using the shortcodes (only these two [ameliabooking] or [ameliacatalog}
Recommend updating to the full version (at least basic) in order to have other functions and features.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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i have asked some folks from open forums and I was told that the isuse still persists with full version. I requested a help to submit a ticket as well.
They said that the shortcode just appears as text within the elementor / jetelementor popup.
Do you think you can show it's really working before a real purchase?
Thank you
Hello Rohan,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Rohan,
Thank you very much for your patience.
The shortcode has to have a Trigger and Trigger type.
If you use our popup function, you will get an in_dialog attribute as well.
If you are using any other popup, it will be as seen in the following screenshot. The shortcode cannot be copied like that.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
Thank you for the detain explanation. I managed to make it work but I am facing another issue on top of it.
The modal popup is placed on my listing grid and working perfectly fine. However when I perform the search of the listing grid, then the shortcode started to show as text.
Please kindly take a look at this demo
https://app.screencast.com/R7F5pOQG6OJy1
I am jetengine and i asked the same question to jetengine support team, they requested me to use jetpopup which I tried not working, I also tried elementor popup (referred to https://wpamelia.com/elementor-amelia-booking/). all working fine before the search... once it's part of search result, the shortcode started to show as text...
do you have any idea where possible I need to look into? Please kindly render your expertise.
Thank you
You may want to take a look this demo which is more stragith forward.
https://app.screencast.com/IGkRSwqX7w6TK
amelia shorcode is not working on the search result..
We dont need to talk about the popup feature here. it's just the basic amelia shortcode itself is not working on the search.
As comparison, other shortcodes is working, that lead me to think it's something to do with amelia shortcodes...
Please kindly share some light here.
Hello Rohan,
Thank you for the update on this and for your patience.
Can you please let me know where that search function comes from and I will assist you with it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
That search function is from jetsmart filters that can filter with ajax method without reloading.
https://crocoblock.com/plugins/jetsmartfilters/
I hope you can take a look.. Thank you
Hello Rohan,
As the issue comes when their filters are used, I would suggest that you reach out to their support and they should be able to assist you with this.
Please let me know if they were able to do so.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
Thank you for coming back.
I have contacted them as well. but I have received a feedback from them saying that other shortcodes are working fine as you can see in the demo the other shortcode (showing the price) is working fine even after the filter used.
so it's something to do with how amelia shortcode is being called.
The filter is running with Ajax method but amelia shortcode is running admin-ajax, so amelia shortcodes works only when the page is reloaded. not sure if this is true and that's the root cause now..
but hopefully this means something to you to check further from your end and validate. so that at lease we get to know why it is not working.
Thank you
Hello Rohan,
Thank you for the update on this.
I will have this checked with our developers and will provide you with an update on this as soon as possible.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi
Just to update you on what i have received from crocoblock support team as below.
------
Hi Rohan!
I have consulted with our technical specialists about this issue. Most probably, the problem is that the scripts of this shortcode reset after filtration. We can provide you with the JetSmartFilters trigger: jet-filter-content-rendered
You can contact the support team of Amelia so they can help you reinitialize their scripts after filtration by JetSmartFilters.
Check your ticket status https://support.crocoblock.com/helpdesk/tickets/170816
Kind regards,
Vicky, Crocoblock Team
-------
I hope this helps you in some ways. Let me know. Thank you
Hello Rohan,
Thank you for the update on this.
We have noted this issue and passed it to our developers to have this resolved.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros, it's great to hear that! I will look forward to hearing from you soon! Thank you!
Hello Rohan,
Thank you for your patience.
In the meantime, please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
I see the new version of amelia released.
Just curious if the fix for this issue is part of this release... Please let me know.
Thank you!
Hello Rohan,
It still has not been implemented, but it will be in the near future.
I appreciate your pateince.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
I see the new version of amelia released.
Just curious if the fix for this issue is part of this release... Please let me know.
Thank you!
Hello Rohan,
It should have been included, please update it and let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
After a check, I still can see the issue persist.
It's not part of the release. It's still showing as it was like this https://app.screencast.com/R7F5pOQG6OJy1
not sure when this will be part of the release.
Thank you
Rohan
Hello Rohan,
I have double-checked and this issue has still not been resolved from our end as our developers are pretty busy developing new features.
We appreciate your patience.
In the meantime, please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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