We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
On my website booking dates are available only from the 17 of January, and since we are still in November I just wanted Amelia to display the nearest available date rather than making the user pick dates to find out there is no booking available. How can I achieve this. It's really important for the UX.
Hello Fopa,
Thanks for reaching out to us.
Please check if the "period available to book in advance" is set to the proper value. Usually, when this is configured to lower the number, your customer won't be able to book appointments before the particular date.
I hope it helps. Please, let us know if you have any other questions..
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
My idea is to have something like [ameliasearch today = "nearest available date"] instead of [ameliasearch today = 1]. I don't know if you get the idea ?
Also, if on the calendar, available dates could be green and non-available dates red, then it will be cool. I don't know if it's possible to have a custom code or hook for that.
Hello Fopa,
Regarding the first topic, sorry to disappoint, but, currently, that is not possible. When it comes to the search shortcode, here is what you can use
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Regarding the second topic, in the Customize section, in the Booking Form, in the Date/Time section, you have the option called "show busy time slots"
If this is enabled, all timeslots that are occupied will be displayed in red, without the option to be booked.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables