We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey there, I'm sure that this is something that I am messing up somehow but for some reason, when an appointment is booked, it shows up as being set for the day after the desired date. For example, I was testing and attempted to book an appointment on the 20th and everything looked correct and normal during the booking process. However, the backend and the booking calendrer both show that the appointment date is set for the 21st. Can anybody shed some light on this for me?
Edit: Ok so, I was able to figure this out. It was acting up because my wp site didn't have the timezone set in the wp settings. Fixed by wp-dashboard > settings > general > Timezone Dropdown.
Hello Ben,
Thank you for reaching out to us.
We are glad to hear that everything is fine now.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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