please see picture 1.PNG - in our synced calendar, we have a busy event starting 17:00
please see picture 2.PNG - our online booking form still suggest time 16:15, which should not be possible given event "ZKÁZA ČERNOBYLU" takes 60 minutes!
please see picture 3.PNG - Amelia obviously knows this is not possible - it let's the user fill the form, but outputs "Timeslot is unavailable" error after that!
Please fix this bug ASAP - this is critical to business and can cause us losing customers!
Obviously, there is a problem between logic of suggested timings for booking and accepted booking timings! There should not be any difference between those 2! And in this case, the logic that outputs "Timeslot is unavailable" is correct.
Please make sure that you are using the latest version version of Amelia 7.1. If you are not using 7.1 version please make sure that you update it to this version and to purge the cache.
After that please check for this
1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
There is a critical failure in Sync with Google Calendar in Amelia booking form:
Please fix this bug ASAP - this is critical to business and can cause us losing customers!
Obviously, there is a problem between logic of suggested timings for booking and accepted booking timings! There should not be any difference between those 2! And in this case, the logic that outputs "Timeslot is unavailable" is correct.
Attached files: 1.PNG
2.PNG
3.PNG
Hello Tomáš,
Thank you for reaching out to us.
Please make sure that you are using the latest version version of Amelia 7.1. If you are not using 7.1 version please make sure that you update it to this version and to purge the cache.
After that please check for this
1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
You can read more in our documentation about Configuring Google Calendar in the Amelia WordPress Booking Plugin.
2. In order for these slots to be removed the events in Google Calendar must be set as Busy.
3. In settings/inetgrations you gave option called maximum number of events returned to 2500 please make sure that is set like this
And make sure to purge the cache.
This should help.
Kind Regards,
Marko Davidovic [email protected]
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Hello,
it seems it got fixed - maybe the new version of Amelia helped!
Thank you!
Tomáš
Hello Tomáš,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables