We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. I have set events to be bookable from a future date, but there is no mention of this on the event booking form, or the event. Because of this customers are asking why they are unable to book.
Am I missing something or does this information not get displayed?
Thanks
Hello Alex,
Thanks for reaching out to us. If you set the booking opening time to happen outside the booking starting time, it will be displayed like "upcoming" on the Event list, but there will be no information regarding it. You can add the additional information in the Event description. That will be visible on the Event list.
Please, let me know if this is what you are looking for, or if you need assistance with anything else.
Kind Regards,
Stefan Petrov
[email protected]
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