I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Please note that we are a small team and we are doing our best to provide assistance to every user in a timely manner. We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
it is bad support i ever seen it takes 5 or more days to solve one problem
other services providers takes maximum 3 days to solve
so recheck your system of support
good plugin unfortunatelly, bad support
Hello Younis,
I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Please note that we are a small team and we are doing our best to provide assistance to every user in a timely manner. We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
Thank you for your understanding!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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