We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I would like to be able to hide locations (here titled "situations") depending on the category (here titled "Format). For example, if I choose a service in the category / format "À distance", I would like that in the following drop-down menu, I can only choose "En visio" and when I choose a service in the "En présentiel" category I can then choose "Au cabinet de Beautiran", "Au cabinet de Tresses" or "À domicile" and there is no "En visio" displayed. Is this possible ? How ?
Thanks,
Angélique
Hello Angélique,
Thank you for reaching out to us.
For that purpose, you can assign some specific locations to specific services.
Please let me know if this works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
I try on Monday and it seems working but when I would like to do the same on tuesday, it's not allowed. Please see screenshots.
Attached files: Capture d’écran 2023-11-17 à 14.23.59.png
Capture d’écran 2023-11-17 à 14.24.55.png
Capture d’écran 2023-11-17 à 14.25.26.png
Hello Angélique,
Thank you for the update on this.
Please provide me with hte screen recording of this issue and I will assist you with this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Angélique,
Thank you for the credentials.
As I could not replicate this issue, can you please provide me with the screen recording of this issue and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables