We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have the buffer time for all my services at 120 mins before and after, however, when people are booking the two-hour birthday party. It is leaving an hour after for my next event. This specific example I am talking about is December 3rd. I am a book 12-4, and it is on my google cal. However, any booking for that day ends at 11 instead of 10. I have played with the settings and can not fix it.
Thanks
Hello Jonah,
Thank you for reaching out to us.
Can you please provide me with the screenshots of this issue and I will assist you with it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi,
I have attached screenshots. I am just focusing on the 1hr service.
Thanks,
Jonah
Attached files: Screenshot 2023-11-16 at 4.02.34 PM.png
Screenshot 2023-11-16 at 4.03.40 PM.png
Screenshot 2023-11-16 at 4.08.25 PM.png
Hello Jonas,
Thank you for the update on this.
Can you please check if there is a time zone difference between your website and the Google Calendar with which the employee is connected to?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
Thanks, it was the time zone.
Thanks,
Jonah