I have the buffer time for all my services at 120 mins before and after, however, when people are booking the two-hour birthday party. It is leaving an hour after for my next event. This specific example I am talking about is December 3rd. I am a book 12-4, and it is on my google cal. However, any booking for that day ends at 11 instead of 10. I have played with the settings and can not fix it.
I have the buffer time for all my services at 120 mins before and after, however, when people are booking the two-hour birthday party. It is leaving an hour after for my next event. This specific example I am talking about is December 3rd. I am a book 12-4, and it is on my google cal. However, any booking for that day ends at 11 instead of 10. I have played with the settings and can not fix it.
Thanks
Hello Jonah,
Thank you for reaching out to us.
Can you please provide me with the screenshots of this issue and I will assist you with it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi,
I have attached screenshots. I am just focusing on the 1hr service.
Thanks,
Jonah
Attached files: Screenshot 2023-11-16 at 4.02.34 PM.png
Screenshot 2023-11-16 at 4.03.40 PM.png
Screenshot 2023-11-16 at 4.08.25 PM.png
Hello Jonas,
Thank you for the update on this.
Can you please check if there is a time zone difference between your website and the Google Calendar with which the employee is connected to?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
Thanks, it was the time zone.
Thanks,
Jonah