Hello Felipe,

Thanks for reaching out to us.

I'm sending over the instructions regarding Cron, and how it should be configured.

cron is a Linux utility that schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks like in our plugin for notifications.

Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.

Also, you can try this:

*/15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"

Or this:

*/15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'

Or this:

GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null

WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.

So, if you already read that, and still need some clarification here's some further info.

You copy only the URL from below a scheduled notification:

Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:

Then go back to the "Cron Events" tab and click on "Add new":

Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:

file_get_contents("yourURL");

Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:

Click on Add Event, and that's it.

The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.

For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.

It should be working after configuring it like this. Please, let me know.

Hello Felipe,

I took the liberty to log in to your WP and take a look. Instead of this PHP line

Try using the PHP lines for the scheduled notifications template

This can be found under the notification template in the Notification settings.

Please, try this one and let us know if it works.

Hello felipe,

Try using the " marks instead of '. So, 

"https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"

You've mentioned scheduled notifications by email nor by SMS are not working. How about the booking notifications?

Hello felipe,

You can test the cron and see if it works this is the command: https://labsolutestaging.startyoursite1.nl/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send
So, to test notification, you need to book an appointment, then simply copy the URL above (just change yourwebsite.com to your domain name) and paste it in another browser window.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help you there.

I hope it helps.

Hello Felipe,

We recommend using PHP 8.2 at least with the latest version of Amelia 7.1. You are still not seeing 

Scheduled email notifications successfully sent 

in the cron test?

Thanks. Looking forward to your reply.

Hello Felipe,

As Stefan is currently out of the office, I will fill in for him.

Can you please update the plugin to the latest version (7.2), test it out, and let me know if it works or not?

Looking forward to your reply.