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  Public Ticket #3521978
premium plugin ends
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  • Abdulmoniem started the conversation

    Hi

    I want to ask, if I purchased one of the premiume plans for one year, what will happen after that year ends?

    will the premiume plugin stops working on my website?

  •  1,819
    Miloš replied

    Hello,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store

    If you need to cancel the licence, go to "My licences", then find the licence you need,

    hit the "three dots" at the top right,

    and here you will see the "Cancel Subscription" button :

    1568205029.png

    If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), but you won't be able to receive new updates, and you won't have access to premium support.

    -

    I wanted to add that we started our Cyber Monday & Black Friday with discounts up to 70%.

    It is a limited time offer and you can get all the add-ons you need with wpDataTables in our Bundles on this Page, so you can check them out.

    4390247272.jpg

    We got some pre-made Bundles and you can also make your own Custom Bundle selection.



    And i just wanted to point out that you can try wpDataTables before purchasing

     on our sandbox Demo sites ( you can find links for the main plugin Demo,  

    as well as add-on Demos, in my signature),

    and there is a 15-day money-back guarantee period, 

    so if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)

    Let me know if you have any additional questions. smile.png


    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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