We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Dear Team.
I have a free Package, but why is it that WP-Amelia does NOT send any Email to Employees (me) when the amount is Zero 00,00€?
Thanks,
Roland
Hello Roland,
Thank you for reaching out to us.
It doesn't matter in Amelia what is the price, if it is 0 or 1000. Please check if your notifications work in general and if no appointment was booked you will not get the notifications since in that case no employee was chosen.
If all appointments are going to be booked later then no employee was chosen so you can not receive notifications in that case.
Kind Regards,
Marko Davidovic [email protected]
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