Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I uploaded my csv file. from google, and it doesn't load well. So I need to eliminate all clients who have not had appointments with us. What I do is sort by "last visit" and delete by 30. This worked fine for a while, and then I stop deleting. I remain attentive and thank you
Hello Uros, good morning in Chile, I still cannot eliminate clients who do not have reservations. Were you able to log in with the credentials I sent you last week? I stay tuned, good week
I can't eliminate clients, the message is that they have reservations, but it is false, they have no reservations.
Hello Felipe,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Felipe,
Thank you for the credentials.
As there are a lot of customers on your website, can you please let me know which customer exactly you were not able to delete?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Good afternoon, I hope you are well.
I uploaded my csv file. from google, and it doesn't load well. So I need to eliminate all clients who have not had appointments with us.
What I do is sort by "last visit" and delete by 30. This worked fine for a while, and then I stop deleting.
I remain attentive and thank you
Hello Uros, good morning in Chile, I still cannot eliminate clients who do not have reservations. Were you able to log in with the credentials I sent you last week? I stay tuned, good week
Hello Felipe,
Thank you for the update on this and for your patience.
Have you checked all of the past appointments for those customers that you wish to delete?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Of course, I still haven't identified the problem.
Hello Felipe,
Thank you for the update on this.
Can you please provide me with the database (phpMyAdmin) access along with the screen recording of the customer deletion process?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables