We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3521100
Front end Editing
Closed

Comments

  • Bob Hollis started the conversation
    November 13, 2023 at 7:32pm

    When I try to use front end editing in a WPDT with Gravity Forms as the data source I just get a spinning wheel and the editing or adding option does not render.  The result is the same regardless of browser used.

    If the date source is a MySql table the features work well on the same page, they just do not work when GF is the source.

  •   Bob Hollis replied privately
  •  1,895
    Miloš replied
    November 17, 2023 at 3:05pm

    Hello,

    To begin, I want to extend my heartfelt apologies for the delayed reply, 

    which is due to an unexpectedly high volume of inquiries. 

    We truly value your patience during this period.

    -

    We did have some bugs in previous versions for Gravity Tables Editing, so please check if you got the latest wpDataTables 5.8.2 and the latest Gravity Forms, as well as the latest Gravity Form integration Add-on installed.

    If you got all of them updated, there should not be an issue.

    There are some other limitations for Editing with our Gravity Integration, though, you can check the full list of limitations on the Documentation hyperlink, but here is one of them :

    • Attachments are deleted when editing – At the moment, if your Gravity Forms have images or other attachments included, you will not be able to properly edit the table generated from the form since the uploaded file will be deleted upon editing. We do not recommend enabling the editing option when you have attachments in the form.

    I hope that helps.

    Or if you have the exact same Table and same Plugins+Theme combination working on another Site; Then it can be a conflict, as you said.

    You can also check if you use any Gravity Add-ons to make 'additional fields'.

    If any field is made by a Gravity Add-on, our integration does not guarantee it will work.

    Our devs only made it to work 100% with the Core Gravity Plugin, but for any Add-ons we can not guarantee how it will behave.

    I hope that helps.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

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