We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi guys
We have google calendar connected, however we have noticed that the time on google calendar is showing 1 hour behind (please see attached)
what is the best way to correct this without disturbing any of the current bookings?
Kindest regards
Darren
Attached files: Screenshot 2023-11-12 at 13.01.59.png
Hello Darren,
Thanks for reaching out to us.
As a first step, we would recommend checking the timezone settings in WP. In the WP timezone settings, it should be set to the city instead of the UTC zone. In the Google Calendar itself, there is an option to change the timezone settings, as well. You can find more information on this link
It's important to keep both WP settings and Google Calendar in the same timezone in order to display the timeslot correctly.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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