We are having trouble with the gmail sync - when selecting appointments, an appointment slot that shouldn't be available is shown as available. Once you get to the point of redirect to woocommerce, an error displays that the time slot is unavailable.
Also - I believe we renewed our license, but it is not showing up in the tms-store. I cannot renew or see the code at all, I had to go back to my original purchase email. We are on version 6.6, and will update as soon as you can provide insight on my dashboard and how to do that.
As a note - we have confirmed that the google sync is configured properly for the employee in question. (we only have one employee setup)
Problem seemed to resolve itself after re-purchasing the plugin and then updating - a suggestion would be to have expired licenses visible in the dashboard - if I could have clicked renew and then pressed update, I might have avoided the support ticket altogether.
We are having trouble with the gmail sync - when selecting appointments, an appointment slot that shouldn't be available is shown as available. Once you get to the point of redirect to woocommerce, an error displays that the time slot is unavailable.
Also - I believe we renewed our license, but it is not showing up in the tms-store. I cannot renew or see the code at all, I had to go back to my original purchase email. We are on version 6.6, and will update as soon as you can provide insight on my dashboard and how to do that.
As a note - we have confirmed that the google sync is configured properly for the employee in question. (we only have one employee setup)
Problem seemed to resolve itself after re-purchasing the plugin and then updating - a suggestion would be to have expired licenses visible in the dashboard - if I could have clicked renew and then pressed update, I might have avoided the support ticket altogether.
Hello Dean,
Thanks for reaching out to us. That's noted.
Great to see that Amelia is working now. I'll make sure that i forward this to the management and development to be added to the roadmap.
Should you require any additional assistance or if you have any other questions, feel free to reach out to us and we will gladly help.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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