WordPress has been updated to version 6.4.1 and unfortunately Amelia no longer works.
Operator and services are set correctly (they have worked up to now) but the plugin does not appear and on the site it says: "Oops... It seems like there are no employees or services created, or no employees are assigned to the service, at this moment. If you are the admin of this page, see how to Add services e employees."
Hi, I have an update. I tried to downgrade WordPress version 6.3.2 and Amelia's problem remains. So I tried to downgrade Amelia version 6.7 (26.09.2023) and now everything works. The problem therefore lies with the latest version of Amelia 7 (07.11.2023) which evidently has a conflict with some plugin on my site. I attach a screenshot with the plugins I use. There are few, the site is quite simple.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello Uroš, I just installed Amelia 7.1 and now everything works as before. Now there are no problems for me. However, let me know if you need staging data to understand what the problem was.
Hi,
WordPress has been updated to version 6.4.1 and unfortunately Amelia no longer works.
Operator and services are set correctly (they have worked up to now) but the plugin does not appear and on the site it says:
"Oops...
It seems like there are no employees or services created, or no employees are assigned to the service, at this moment.
If you are the admin of this page, see how to
Add services e employees."
What can I do?
Attached files: Schermata 2023-11-09 alle 19.42.32.png
Hi,
I have an update.
I tried to downgrade WordPress version 6.3.2 and Amelia's problem remains.
So I tried to downgrade Amelia version 6.7 (26.09.2023) and now everything works.
The problem therefore lies with the latest version of Amelia 7 (07.11.2023) which evidently has a conflict with some plugin on my site.
I attach a screenshot with the plugins I use. There are few, the site is quite simple.
Attached files: Screenshot 2023-11-10 alle 18.34.20.jpg
Hello Stefano,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I am having the same issue. I've logged into https://store.tms-plugins.com/ but can't work out how I can find v6.7 so I can roll back.
Hello Kahlil,
Please create the ticket for this purpose and we will assist you with this.
Stefano,
Can you please provide me with the staging website credentials in a PRIVATE reply and I will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uroš
I already sent you the login details in the private reply above... should I send them back to you?
Hello Stefano,
I was referring to the staging website, if you could provide me with that I would assist you with this.
Please let me know if that is fine with you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uroš,
I just installed Amelia 7.1 and now everything works as before.
Now there are no problems for me.
However, let me know if you need staging data to understand what the problem was.
Thank you
Stefano
Attached files: Schermata 2023-11-16 alle 15.58.35.png
Schermata 2023-11-16 alle 15.56.44.png