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Hi,
I have set up this page and integrated Amelia.
I'm trying to update my preferences so that once a booking is made the booking shows on the Amelia calendar then an engineer can open the booking and he see's the 'payment' tab with a link to the WooCommerce order (which I currently have set up)
The problem I have is that order status is automatically set to 'paid' / 'completed' meaning he can't update the order with any additional items etc.
Screenshot attached.
Can I set it up so the default WooCommerce orders are set to pending payment or something?
Attached files: Screenshot 2023-11-09 at 17.55.22.png
Screenshot 2023-11-09 at 17.55.48.png
Hello Michael,
I'm afraid that we didn't quite get what you want to achieve exactly? But everything related to statuses in Amelia and WooCommerce can be set via rules that you need to set in Amelia in payments section.
You can choose which appointment, event, and package status in Amelia will match which order status in WooCommerce. When you change the order status in WooCommerce it will automatically be changed in Amelia. By default, you have three rules for status correlation, “On-hold”, “Processing” and “Completed”, but by clicking on the “Add rule” you can create more correlation between Amelia and WooCommerce statuses. When you click on that button a new section will appear with the following options, that you need to set:
Best regards.
Kind Regards,
Marko Davidovic [email protected]
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