We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, Amelia team support,
We like to know if we can make the service only for a specific time only.
Like Service 1: 11/28 from 8-16 with 3 tickets every 2 hours
Service 2: 11/29 from 12-16 3 tickets every 2 hours and 11/30 from 8-16 with 3 tickets every 2 hours
Thank you.
Alex
Hello Alex,
Thanks for reaching out to us.
Unfortunately, currently, your scenario is not possible to configure with Amelia, but it is possible to do something similar. In order to configure the specific timeslot for a specific service, you can use the Special Days option. Since the employee needs to be assigned to the service, the timeslots depend on the employee's work hours. If you set the Special Days for a particular employee, when a customer chooses the service that is assigned to that employee, he will get the timeslots as per the employee's work hours / special day configuration.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables