We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
We are a kids activiy gym and we use Amelia to book birthday parties and classes.
From next year, we are running 4 birthday party times on weeked days, and I am trying to find a way for people to book an extra 30 minutes on to thier birthday party, but to only have it on the first and last event times. Further, the 30 minutes will add on the start of the first time (i.e start at 9:30am instead of 10am) and the end of the last time (i.e finish at 6pm instead of 5:30pm)
How do I add an extra to only those specific times?
Otherwise, I can set up an employee to only work at those times, but is there a way to add an extra only for a specific employee, instead of an event?
Hello Jonathan,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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