We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm having a hard time setting up Amelia to do some niche things related to the nature of my business. I was hoping someone could assist me with a couple of things like conditional logic and potentially a service area solution.
Alternatively if I could use a form plugin (like ninja forms, formidable forms, or wp forms) in place of the Amelia's custom fields and it still show the information on the employee portal then something like that could work too.
Any ideas?
Hello Ben,
Thank you for reaching out to us.
Amelia does not have conditional logic as such, so most likely this can no be achieved but feel free to send us a short example of what you would like and we will gladly give any advice if we can. As for forms and Amelia we do not have any integrations with this so you can not combine Amelia with them.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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