We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I've set up all my booking calendar.
When I try to book an appointment it does not show any dates availble on the calendar, not allowing me to proceed with the booking.
How can I fix this?
Hello Fernando,
Thanks for reaching out to us.
The timeslot availability depends on the combination of employee work hours and service duration. When creating an employee, you would need to assign him to the service and then set the employee's work hours in the employee settings.
To give you an example, if the service duration is 1h, and the employee work hours are set like 09 - 17, then the timeslots on the booking form will be displayed like 09 - 10, 10 - 11, 11 - 12 and etc.
I hope it helps. Please, let us know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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