One employee (coach) is displaying booking schecule with no availability for payed bookings.
If you try this scenario:
1- select "Coaching Carreira"
2- select "Inês Reis"
3- you see that she simply has not available booking payed sessios. However, the same situation for "Free/Gratis sessions" her availability comes correct.
What can be causing this? All other employee/coaches are fine and ok and the onboarding was done in the same way.
Your employee is working on for 1 hour but buffer time counts as service duration so for that reason she is unavailable because this service last basically 2 hours. So you need to either turn off buffer time or to set her working hours for 2 hours as available.
Hi,
what a strage thing is happening:
One employee (coach) is displaying booking schecule with no availability for payed bookings.
If you try this scenario:
1- select "Coaching Carreira"
2- select "Inês Reis"
3- you see that she simply has not available booking payed sessios. However, the same situation for "Free/Gratis sessions" her availability comes correct.
What can be causing this? All other employee/coaches are fine and ok and the onboarding was done in the same way.
Looking forward for your always help.
Kind regards,
EF
Hello Eduardo,
Thank you for reaching out to us.
Please check it this services is added to this employee's work hours?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello Eduardo,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic [email protected]
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Hello Eduardo,
The issue is with buffer times for this service
Your employee is working on for 1 hour but buffer time counts as service duration so for that reason she is unavailable because this service last basically 2 hours. So you need to either turn off buffer time or to set her working hours for 2 hours as available.
This should help.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Love you guys,
thank you so much for the quick response, all good now.
Kind regards,
EF