We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I wanted to enquire whether there is anything new regarding the waiting list function. I now have the next customer who needs such a function for his practice.
Kind regards
Oliver
Hello Oliver,
Thank you for reaching out to us.
Our developers are working on this option already and this should be implemented soon in the near future. This is a big feature so it takes some time to be properly developed and tested but we are working on it to implement it as soon as possible. We do not have eta at this time but most likely it will be implemented in the next few months.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Hi
We've recently purchased the plugin Amelia and we need the Waiting List added to all our services please. Let us know where that can be activated.
Thank you, Kathleen