We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey, We are using the premium plugin on our website in the general setting we set the default status of booking to be approved and when we try to book an appointment, the booking goes to the pending and we need to approve the booking manually. please give us reply on this asap
Hello Praveen,
Thanks for reaching out to us.
Each service/event has its own settings, so you can treat them separately. That means that each service can be configured separately and you can set the status for each service according to your liking.
If you navigate to the service settings, you will see the Default Appointment Status option
When a customer books an appointment for this service, it will read the status from here.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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