HI can you please help me use Gift certificate voucher option.
I have updated my booking system but the packages coupon code is not showing and I have logged 2 tickets already and no one has helped me resolve this.
I would like a support remote video call to resolve this and stop emailing back and forth. It would take much less time to just talk to someone and get them to fix this
Apologies, we don't provide support via phone. You can reach out to us only through Ticksy and some other social media platforms.
We go through tickets in the order in which they are received and/or responded to, so thank you for your patience!
If you, for example, use the new booking form to display the packages, at the end of the booking process, the customer can see the field where he can enter the coupon code.
In the backend, the coupon option can be found in the Finance section. Here you can make coupons that are going to be valid, based on the settings you've set (expiration date, maximum usage per customer etc)
Please, find more information regarding coupons on this link
I hope it helps. Please, let us know if you have any other questions.
HI can you please help me use Gift certificate voucher option.
I have updated my booking system but the packages coupon code is not showing and I have logged 2 tickets already and no one has helped me resolve this.
I would like a support remote video call to resolve this and stop emailing back and forth. It would take much less time to just talk to someone and get them to fix this
I'm available from 5am AEST time till 11pm AEST every day
Hello Cyen,
Thanks for reaching out to us.
Apologies, we don't provide support via phone. You can reach out to us only through Ticksy and some other social media platforms.
We go through tickets in the order in which they are received and/or responded to, so thank you for your patience!
If you, for example, use the new booking form to display the packages, at the end of the booking process, the customer can see the field where he can enter the coupon code.
In the backend, the coupon option can be found in the Finance section. Here you can make coupons that are going to be valid, based on the settings you've set (expiration date, maximum usage per customer etc)
Please, find more information regarding coupons on this link
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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