We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can events be added that ARE NOT "bookable".
Sounds strange I know but many of our events are just 'open-house' no one needs to book, but we do have some events, and more moving forward, that need to be bookable...so we need both options.
Please can you advise asap.
Thanks
John
Hello John,
Thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. In order to have the customer information, a customer needs to book an event first. Maybe setting up the price to 0 would be a workaround, but the customer still needs to book an event.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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