We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm interested in your product.
Could you clarify if confirmation of booking notification may be sent to multiple email addresses, using TO, CC, BCC fields? Or, it is restricted to one addressee only? Or, it depends on the free / basic / etc. package purchased? I mean the settings on this page https://sports.wpamelia.com/wp-admin/admin.php?page=wpamelia-notifications#/notifications - I do not need SMS or Whatsapp but need to email to multiple addresses about each individual booking.
Regards,
Rob
Hello Robert,
Thanks for reaching out to us. By default, notifications are sent to the employee and the customer depending on the status of the appointment (approved, pending, etc)
There is also an option called "Send all notifications to additional addresses". Here you can enter additional email addresses where all notifications will be sent.
Feel free to check out our demo pages, (if you havent already) and you can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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