Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Terrible support. We became frustrated with trying to ask a simple question about our license with WPDataTables. We tried to log into our account at TMS plugins but could figure out how to do that. Then we went to Paddle.net and the bot could not help us. We came back to TMS Plugins but still could not figure out how to log into our account. Do you have an account for your customers? We wanted to get a license key and find out if we needed to upgrade our license or if we already had a license that would cover us adding the plugin to more websites. Finally gave up and canceled our subscription. Too much time for something so simple. Where did we go wrong?
Hi Mark,
We are sorry to see that you had bad experience, but can you please let us know in more details what are you referring to?
Let us know if there is anything we can help with. You just named the title of the ticket "CSV" but did not write any details about any issue, so we will be here to assist.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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