We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like my events to have buffer time. For example now I have in the backend a event with the times from 14:00 till 17:00 PM. And I have time for coaching sessions before. But the time available on my frontend is for example from 13:00 untill 14:00. I need like 30 min before each event. For example dec 3rd (see attached screenshots) they are right after each other.
I tried a few things but I can't seem to get it right. Can you please help?
Kind reagrds, Gea Borren
Attached files: Schermafbeelding 2023-10-31 om 13.49.56.png
Schermafbeelding 2023-10-31 om 13.53.31.png
Schermafbeelding 2023-10-31 om 13.52.35.png
Hello Gea,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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