We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I know you can easily manually add new appointments, but what if i need to manually add a package to a clients account? is this possible?
Hello Mike,
Thanks for reaching out to us.
This is also possible. In the Packages tab, in the upper right corner, you will see a button "Add Package". By doing this, you will add a new package, and when you click on "manage package", you can then book the same package for a certain customer. When a package is booked, then you can add the appointment for that customer, by clicking on "add appointment"
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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