We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
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Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
As the ticket subject states, when the customer is trying to book the next appointment from their package, the appointment is possible to be booked without selecting Employee, which is causing customer to have an appointment booked with ANY random employee that is part of the package.
Also, is there a way to restrict customer to a book the next slot inside a package with one employee only instead of all the employees that are part of the package? Like the shortcodes where we restrict the employee using employee ID?
We need this without creating indiviudal packages for each Employee as it's resulting in us creating over 500 packages!
Additional Info: We're on v6.7
Hello Shantanu,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
Are you sure you don't find this alarming? A customer is booking an appointment with a random employee? Isn't that something that should be fixed in the next update? At least create an error function stating "Please select an employee to continue" We all know those feature requests will remain unnoticed for years. Please fix this
Hello Shantanu,
My apologies, I misunderstood your query.
At the moment, customers can select employees when they book appointments from packages on both a booking form and a customer panel.
Please let me know if this helps you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables