We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team
please can you take care of the sorting of the group row in the next update.
A descending order of the grouped row is not possible, neither with SQL nor with the embedded sorting function.
The grouped row is always in an ascending order.
Best Regards Michael
Hi Michael,
You are right, unfortunately, at this time we do not have a way to set a descending order for a "Grouped Row"/grouped column in any Table.
We already had a couple users request this improvement, so we have it planned, but i can not say an ETA when it might be possible, because that feature currently has that limitation.
Our developers will do their best to make an improvement on it as soon as possible.
If you wish to affect that development speed,
Please feel free to search on our suggestions page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Miloš Jovanović
[email protected]
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Thanks for the detailed response, Milos!
I will be patiently waiting for an improvement. :-)
Hi Michael,
Just a small follow up.
No problem, i am happy to advise.
Those are the current limitations, but i hope the devs will be able to make the improvement soon.
Please don't hesitate to open new tickets if anything else comes up in the meantime.
Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables