We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I have an event and would like to have only 100 participants. But I would like to have different ticket prices because they can pay for included stuff in the event (events don't allow addons, I think they should).
If I make different tickets and have a maximum number of slots, then it overrides each tickets maximum. If I wanted that behaviour I could just make the number of slots for each ticket the same as the maximum allowed slots.
Hello Jonas,
Thanks for reaching out to us.
When making an event, you have the option to select the custom pricing and inside that option, you can select the tickets along with the name, pricing and number of spots for each ticket.
But, if you enable the maximum allowed spots option, it will override each ticket maximum. Other than these two functions, you also have the option to set the maximum allowed spots. These three options are available when it comes to the tickets and the number of spots.
Not sure if I understand correctly, but you can set different tickets with the spot number in combination to 100 spots, for example, Ticket 1 - 30 spots, Ticket 2 - 60 spots, Ticket 3 - 10 spots.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I got that after testing.
The question is why:
"But, if you enable the maximum allowed spots option, it will override each ticket maximum."
It does not make any sense. It should just be a maximum, not setting all of the different tickets to that maximum, I can set that for each ticket.
It makes more sense that the ticket maximum is just a limiter to how many tickets can be sold on total.
In my case I have a ticket that comes with an option to sell a private session after the workshop. But I can't handle 100 of these, so I want that to be set to 10, and still have a limit of total participants. Sure I can set the other option to 90, but what if I have more options (I do) and I don't know which the clients want to buy?
Hello Jonas,
We haven't had this type of use case so far, and this function has been made according to the user's requests.
For the time being, this is how this feature works, but what we can do is forward this information to the management to see if there is a possibility of combining the feature with your request.
What you can do is suggest this as a feature on our suggestion page, as you already know.
Of course, looking forward to hearing from you if you have any other questions or issues.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I think I have the same problem as this. I have a motorcycle licence course and there are 5 spots available and I have only 2 bikes that can be borrowed (course cost higher for those places).
Total spots for event = 5
spots available to rent bike = 2
spots available without renting a bike = 5 (or less depending how many rent a bike...)
I'm unable to get this working. Did you have any joy with yours Jonas?
No, I gave up. I quit using Amelia for my events because of this and other reasons.
The way this is set up is too backwards, I have given my solution that to me gives the user (you and me) all the flexibility and no drawbacks.
Debi, what I would do is to create an appointment with several spots, maybe throw in some assets. I haven't tried it, but that was my idea. What I did instead was just sell woo products, integrates better with my other plugins too.