We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Issue regarding Zoom Integration: I'm trying to test this configuration and am at the point where I would create an employee and connect them to Zoom, however, I don't see any WP users in the employee dropdown, nor any Zoom users in the Zoom dropdown. I'm also seeing a 500 error stating "Request failed with status code 500" and this in the error logs: "PHP Warning: Undefined array key "users" in Sites/demo/app/public/wp-content/plugins/ameliabooking/src/Infrastructure/Services/Zoom/ZoomService.php on line 117". Any thoughts?
Cancel that. I thought I was using the most updated version of WP Amelia and I was not. Updating allowed me to adjust the settings and connect to Zoom. Good to go!
Hello Brian,
Glad to hear that the issue has been resolved.
I will have this ticket closed now.
Kind Regards,
Uros Jovanovic
[email protected]
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