We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, there,
I wanted to ask you how to proceed with Amelia and an external access code system. I'm using the plugin for a coworking space and a third-party developer created an access system. The plan is to have Amelia as a booking platform and once the client has paid for the account, he/she should receive an email with information about the wi-fi password and personal access key valid for the paid period. This access system has been coded by an external developer who has no knowledge of WordPress and I don't have any knowledge of their system. We need to make them work together but I don't know how to proceed. What information should I request from the external developer? Do I have to provide API or he should provide an API that I put in Amelia? Can I make this work with webhooks?
If you already have any experience with such integration please recommend something that should do the job for us.
Thanks!
Hello Silvia,
Thank you for reaching out to us.
We did not have such a system set up with Amelia, but we do have a documentation for developers in regards to Web hooks, that you can send out to your developer.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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