Amelia Booking Plugin - Package Booking Issue: I am currently using the Amelia Booking Plugin and have established some packages for services. However, when I proceed to click on the “Book Now” button, instead of treating the entire package as a single booking, it is dividing each service in the package into separate bookings. I would prefer if all services in a package could be booked in a single instance. Has anyone encountered a similar issue? Any guidance would be appreciated. If I'm unable to resolve this, I may need to request admin assistance or contact the official support.
Custom Pop-Up for Service Selection: I run a car detailing business and offer two primary plans on my website: Booking for Cars and Booking for Jeeps. I envision a system where, upon clicking the “Book Now” button, a pop-up emerges prompting the user to select between booking for a car or a jeep. Based on their choice, the relevant order tab and pricing should be displayed. Is this functionality achievable? I'd appreciate any guidance on how to implement this.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
I hope you're doing well. Firstly, I want to extend my gratitude for your timely response and appreciate the guidance provided. I understand the importance of maintaining a streamlined process for handling customer queries, and I apologize for any inconvenience caused by submitting duplicate tickets.
I have reviewed the previous ticket (#3507998) as you suggested. However, I'm still experiencing some challenges in navigating through the solution provided. I am keen on resolving the issue with the package booking in the Amelia Booking Plugin, where services within a package are being booked as separate instances instead of a single booking.
I acknowledge your team's efforts in providing support and understand that a detailed, step-by-step guide for every issue might not be feasible to deliver in a written format. Given this, I was wondering if there’s any chance you could provide a video tutorial or direct me to any existing resources that might help me visualize and better understand the process to resolve this particular issue?
A visual guide would immensely aid in ensuring I am following the correct steps and would also serve as a valuable resource for future reference, potentially minimizing the need for additional support tickets.
Additionally, I want to ensure I am adhering to best practices when seeking support. Would it be more beneficial for the support team if I include all my questions in a single ticket when they are related, or should I continue opening separate tickets for each question? I aim to contribute to an efficient resolution process and reduce any potential backlog in your support queue.
Thank you once again for your assistance, and I look forward to your guidance on the matter.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Attached files: WhatsApp Image 2023-10-21 at 9.45.34 PM.jpeg
Hello again,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3507998/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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HiMarko,
I hope you're doing well. Firstly, I want to extend my gratitude for your timely response and appreciate the guidance provided. I understand the importance of maintaining a streamlined process for handling customer queries, and I apologize for any inconvenience caused by submitting duplicate tickets.
I have reviewed the previous ticket (#3507998) as you suggested. However, I'm still experiencing some challenges in navigating through the solution provided. I am keen on resolving the issue with the package booking in the Amelia Booking Plugin, where services within a package are being booked as separate instances instead of a single booking.
I acknowledge your team's efforts in providing support and understand that a detailed, step-by-step guide for every issue might not be feasible to deliver in a written format. Given this, I was wondering if there’s any chance you could provide a video tutorial or direct me to any existing resources that might help me visualize and better understand the process to resolve this particular issue?
A visual guide would immensely aid in ensuring I am following the correct steps and would also serve as a valuable resource for future reference, potentially minimizing the need for additional support tickets.
Additionally, I want to ensure I am adhering to best practices when seeking support. Would it be more beneficial for the support team if I include all my questions in a single ticket when they are related, or should I continue opening separate tickets for each question? I aim to contribute to an efficient resolution process and reduce any potential backlog in your support queue.
Thank you once again for your assistance, and I look forward to your guidance on the matter.
Best Regards
Hello again,
We have responded to your other ticket already so we will close this one since it is the same ticket.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3507998/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables