As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Automatic updates have never worked for me on Wordpress for Amelia.
With the last update, I received an email stating it was ready and a download link - this worked well.
There is currently a new update (6.7) available and its been available for a while now but I haven't received the email with the download link. There is no way to download it manually through Wordpress either so any help would be great.
Hello Chanel,
Thanks for reaching out to us. Automatic updates should work when the license is activated in the Activation settings. This also means that you should be able to see the notification in the Plugin section.
We can send you the 6.7 Amelia via WeTransfer so you can manually install it. Please, let us know if you have any issues.
Kind Regards,
Stefan Petrov
[email protected]
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