We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
files submitted by users in the booking form do not appear in the media library. They go to wp-content/uploads/amelia/files/tmp.
In the space to change the path provided by the plugin, what format should I use?
Thanks
Hello Sergio,
I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
We wish you all the best.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Hello Marko,
Via the file upload field users send a photo and it does not appear in the media gallery. They are uploaded to the server to the folder referred to in the previous message. In the plugin there is an input where you can put the path that the file should follow if you want to change the default one.
My question is about what I have to put there:
https:www.mysite.com/content/uploads/....
or just wp-content/uploads/....
That's the format I was asking about
Thanks
Attached files: Screenshot_8.png
Screenshot_9.png
Screenshot_10.png
Hello Sergio,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables