When an admin add manually a package to a customer on the back end, how can we disable employee selection and put all the package to one employee ?
Currently, customers can select all the others employees available for the package added manually to them. That's not good. I want that customers could only select appointments with the employee attached to their package and nobody else.
1. There is a problem with the french translation on this option because it is meaning "see others participants". You should write "sélectionner les autres employés".
2. My question is about a package added MANUALLY on the back-end. When we do that, we can't assign the package to one employee. So, on the customer panel, clients can't select the good employee because it proposes a random employee for each booking on the package. That's not good
On this screen, we only can assign a customer to a package but not an employee (and payment status also). So It causes problems when customer want to book its package with the employee linked to this customer.
Yes, that's how it works on the backend and unfortunately, this is not possible right now because there is no such option in Amelia when you book from the backend.
The option we sent you is only valid for the front end. Currently, the only thing you can do is to book from the front end for customers from incognito mode to avoid a role conflict.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
When an admin add manually a package to a customer on the back end, how can we disable employee selection and put all the package to one employee ?
Currently, customers can select all the others employees available for the package added manually to them. That's not good. I want that customers could only select appointments with the employee attached to their package and nobody else.
Regards
Hello again,
When you click on edit package you will see option Allow customers to choose employee on the customer panel
If the option is turned off the initial booking will determine the employee for this service in the entire package
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello,
Thank you.
1. There is a problem with the french translation on this option because it is meaning "see others participants". You should write "sélectionner les autres employés".
2. My question is about a package added MANUALLY on the back-end. When we do that, we can't assign the package to one employee. So, on the customer panel, clients can't select the good employee because it proposes a random employee for each booking on the package. That's not good
Video to show the item n°2 : https://www.loom.com/share/105faf911dcf41138bb1c3c955d0cea4?sid=d4485a99-c478-43f5-a4a8-26a5068ba95c
On this screen, we only can assign a customer to a package but not an employee (and payment status also). So It causes problems when customer want to book its package with the employee linked to this customer.
Hello again,
Yes, that's how it works on the backend and unfortunately, this is not possible right now because there is no such option in Amelia when you book from the backend.
The option we sent you is only valid for the front end. Currently, the only thing you can do is to book from the front end for customers from incognito mode to avoid a role conflict.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables