We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello. I have a problem. When a client reschedules his appointment, his place in the last appointment does not become free. For example, I had an appointment on Monday at 9am. I reschedule it for Wednesday at 9am. But the time at 9am on Monday is still not available. How do I fix this?
user: amelia1
pass: Stella2121!
Hello Egor,
Thank you for reaching out to us.
Please make sure that you purge the cache. We have tested this and we can not replicate the issue. Please try this first and if you still have the issue we can log in then and test on your end also.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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