As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I own a cheer gym, and when I have parents registering their children, if they use the same email address for both kids, then they can only access one account.
Is there a way to have one account with multiple members in that account or allow the same email to be used on each athlete's account?
Also, I need to know when a member arrives without signing up for the class how do I add them and deduct them from the classes they purchased to keep the correct count?
Hello Herod,
Thanks for reaching out to us.
Unfortunatelly, there is no option to have one account with multiple members, each account has to have a unique email address. If you are about to make a new customer (WP user) with the same email, it will not let you set the same email, and each WP user needs to have its own credentials in order to log in to the Customer Panel (or WP)
Regarding the adding and deducting the appointments, i suppose you are referring to the Packages? If that's the case, in the backend, you have the tab Packages, right next to Services, here you can manage the Packages and appointments.
Please, let me know if this is what you are looking for or if you need assistance with anything else.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables